🔒 Privacy Policy – Voidkicks
Last updated: Jun/2025

Voidkicks is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and protect your information in accordance with Regulation (EU) 2016/679 – GDPR and other applicable legislation.

1. Who We Are

Voidkicks is an e-commerce store specialized in streetwear footwear, operating under the dropshipping model. Products are shipped directly from international suppliers.

Data Controller:
Voidkicks LTDA
Email: [email protected]

2. Data We Collect

During your interaction with the website, we may collect the following personal data:

  • Identification Data: name, email, phone number

  • Delivery Data: address, city, postal code, country

  • Payment Data: chosen payment method (we do not access sensitive data such as credit card numbers, as payments are processed via secure platforms)

  • Usage Data: IP address, browser type, pages visited, visit duration, clicks

3. How We Collect Data

Data is collected when you:

  • Create an account or make a purchase

  • Contact us directly

  • Accept cookies on our website

  • Browse the website

4. Purposes of Processing

We use your data for:

  • Processing and delivering orders

  • Providing customer support

  • Complying with legal and tax obligations

  • Improving browsing experience

  • Sending marketing communications (with your consent)

5. Legal Basis

We process your data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, such as fraud prevention and service improvement

6. Sharing with Third Parties

We only share data with:

  • Secure payment platforms

  • Logistics and shipping providers

  • E-commerce automation and management platforms

  • Legal authorities, when required

Our partners also comply with GDPR and act as processors or joint controllers.

7. International Transfers

As we operate dropshipping with suppliers outside the EU, your data may be transferred to third countries. In such cases, we ensure that transfers comply with standard contractual clauses approved by the European Commission, guaranteeing the same level of protection.

8. Data Retention

We retain your data:

  • For as long as necessary to fulfill the processing purposes

  • For the period required by law (e.g., tax obligations – 10 years)

  • Or until you exercise your right to erasure, when applicable

9. Your Rights

Under the GDPR, you have the right to:

  • Access your data

  • Rectify incorrect data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, please email: [email protected]

10. Information Security

We implement adequate technical and organizational measures to protect your data, including:

  • SSL certificate

  • Data encryption

  • Firewalls

  • Restricted system access

11. Cookies

We use cookies to improve navigation, analyze statistics, and personalize ads. You can manage your cookie preferences through the footer banner or in your browser settings.

12. Changes to This Policy

We reserve the right to update this Policy periodically. Any changes will be published here with the updated revision date.

13. Contact

 

Questions about this policy?
📧 Email: [email protected]
🕒 Business hours: Monday to Friday, 9 am to 5 pm